Liberty Mutual
Verified CarrierHeadquartered in Boston, Massachusetts • Founded in 1912
AutoHomeLife+More
Editorial Rating
0.0/ 5.0
Based on nationwide benchmarks
Financial Stability
A
AM Best credit rating grade
Complaint Index
0.95
National baseline is 1.00
Direct Customer Service
1-800-290-8711
24/7 policyholder support
What We Like
- High degree of policy customization to pay only for selected coverages
- RightTrack® 90-day telematics review offers up to 30% savings for life of policy
- Guaranteed Repair Network offers lifetime warranty on collision repairs
- 24/7 digital claims reporting with real-time video appraisal
Things to Consider
- J.D. Power customer service scores are closer to national average
- Base premiums without discounts can run higher than low-cost peers
Carrier Overview & Editorial Analysis
A major U.S. insurer offering flexible, customizable policy options for auto, home, and more.