Liberty Mutual
"Only pay for what you need"
HQ: Boston, Massachusetts•Founded: 1912
AM Best Financial Grade
A(Superior)
J.D. Power Satisfaction
8.2 / 10
NAIC Complaint Index
0.95(Natl. Avg 1.0)
Sample Monthly Rate
$135 / mo
Company Overview
Liberty Mutual is a global mutual insurer offering highly personalized policies where consumers can select exact line-item coverage limits to control costs. Offers RightTrack telematics and comprehensive 24/7 online claims.
Pros & Cons of Liberty Mutual
Key Advantages
- •High degree of policy customization to pay only for selected coverages
- •RightTrack® 90-day telematics review offers up to 30% savings for life of policy
- •Guaranteed Repair Network offers lifetime warranty on collision repairs
- •24/7 digital claims reporting with real-time video appraisal
Potential Drawbacks
- •J.D. Power customer service scores are closer to national average
- •Base premiums without discounts can run higher than low-cost peers
Insurance Products Offered
Available policy types underwritten directly or through affiliated partner networks.
Auto Insurance
Home Insurance
Life Insurance
+More Insurance
Customer Support & Claims
Customer Service Line:
1-800-290-8711Claims Hotline (24/7):
1-800-225-2467Editorial Transparency
Ratings, complaint ratios, and financial metrics are compiled from public regulatory filings and NAIC consumer records. We do not accept payment to alter ranking outcomes.