USAA Insurance Review: Coverage, Rates and Pros & Cons
USAA provides world-class insurance and banking exclusively to active duty military, veterans, and their eligible family members. USAA consistently receives the highest customer satisfaction scores in the nation across JD Power and Consumer Reports surveys.
What We Like (Pros)
- Ranked #1 nationwide in customer satisfaction and claims resolution speed
- Typically offers the lowest average annual rates in almost every US state
- A++ AM Best rating representing pristine financial strength
- Custom deployment discounts and vehicle storage rates for service members
Considerations & Limitations (Cons)
In-Depth Carrier Analysis
Editorial Verdict on USAA
USAA provides world-class insurance and banking exclusively to active duty military, veterans, and their eligible family members. USAA consistently receives the highest customer satisfaction scores in the nation across JD Power and Consumer Reports surveys.
AM Best Financial Strength
USAA maintains an A++ rating with AM Best, indicating a superior ability to meet ongoing insurance obligations and claim payouts.
Complaint Index & Reliability
According to the National Association of Insurance Commissioners (NAIC), USAA registers a complaint index of 0.32, well below the national baseline index of 1.00.
Sample Premiums
Average sample monthly rates for standard full coverage policies start around $98/month ($1176/year) for qualified drivers.